Information from the VdS laboratories

We at VdS are committed to keeping our business operations running as well as we can. For this reason, please note the following information regarding the business processes of the laboratories.

Operations in the laboratories continue to run as normal and subject to strict hygiene measures and directives issued by the authorities. At present, no product tests have had to be postponed and we are making every effort to carry out all tests as scheduled. Should it at some point in the future no longer be possible to continue operating fully and on a regular basis, for example due to a spread of the virus among VdS employees or due to changes in the parameters stipulated by the authorities, we will of course inform you of this.

We hope you will understand that VdS is as far as possible refraining from holding attendance-based meetings in order to protect our employees and all customers and business partners. VdS will permit on-site appointments only in exceptional cases in which the presence of the customer is indispensable for performance of the order (this includes, for example, commissioning and the supervision of inspections/tests) and as long as all hygiene measures and physical distancing rules are complied with. All other appointments will be held as video conferences.

This also applies to discussions on new projects, which we are happy to conduct as video conferences. You can still send test samples to us as usual using a parcel company. Once we have taken receipt of the test samples, you will be passed on to the responsible department.

If you have further questions regarding your certification, the renewal of your certification, or a scheduled product audit, please get in touch with your regular contact. Our telephones continue to be manned or you can reach us as before via Customer Services and the communication channels provided for this purpose (e.g., customer interface).